IT support engineer (m/f/d)


Location: Dusseldorf
Reference number: 10000-1191636061-S

PSE is a recruitment agency in Dusseldorf, which provides a portfolio of recruitment services for permanent contracts and temporary jobs to global Japanese companies. We operate across a wide range of sectors and are specialized in matching specialists and executives.

Now our client, a global IT service company, is seeking for its Dusseldorf branch an

IT support engineer (m/f/d)
*Partially working from home

Your responsibilities:

• remote and onsite 1st / 2nd Line IT Support for customers 
• as part of a team: administration and maintenance of customer’s IT environments incl. endpoint, network and servers 
• regular system checks
• delivery and setup of new devices 
• PC roll-out, systems integrations and data migrations
• create and update documentations 
• register warranties and manufacturer support services
• maintain good customer relationships
• advise sales team in selecting products 
• cooperate with third parties incl. manufacturers

Your profile:

• excellent technical skills and knowledge, especially of Windows Endpoints and Servers in business environments as well as network technologies
• more than 5 years of working experience in IT support / helpdesk or as a systems administrator
• working experience at an IT service provider is an asset 
• business fluent English (written and spoken)
• business fluent German or Japanese skills (written and spoken)
• excellent communication skills
• understanding of Japanese business culture
• proactive, flexible, reliable and organized

We offer:

• Interesting and varied tasks with a young team in an internationally expanding company 
• good working conditions in an attractive working remit

Please send us your application including your CV (in English), credentials and references (in any language).
We are looking forward to receiving your application. 

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